Domestic Standard Shipping - £3.95 (Royal Mail 48)
We ship domestic orders via Royal Mail 48 within 48 hours* of receipt (excluding weekends and bank holidays). Royal Mail advise that RM48 parcels typically take 48 hours to arrive, but can take longer. Therefore, you can expect to receive your order within six working days of order placement. If you haven't received your goods after this period, please contact us and we will respond with an update within one working day and provide tracking information where applicable.
Domestic First Class Shipping - £4.95 (Royal Mail 24)
Our warehouse opens Monday to Friday, and all orders aim to be dispatched within a 48 hour* timeframe. Royal Mail advise that First Class parcels typically take no more than 24 hours to arrive. However, during busy periods of the year, this may extend to up to 4 days. Therefore, you can expect to receive your order within six working days of order placement. If you haven't received your goods after this period, please contact us and we will respond with an update within one working day and provide tracking information where applicable.
* Please note, we are a small family business, and offer extremely competitive pricing and offers, due to the above, dispatch timeframes may vary during busier periods and can take slightly longer to be dispatched, please contact us for further information.
DPD Shipping Is Also Available At A Cost Of £6.45 & Free Standard Domestic Shipping Is Available On Orders Over £55.00
EU Shipping - £12.00
We use Royal Mail's Air Mail service to ship all goods to the EU. Shipping timeframes to the EU are typically between 6-7 working days. Following the exit of the United Kingdom from the EU, customers from the EU may face additional import charges or duties prior to the receipt of your goods.
Non-EU Shipping - £15.00
We also use Royal Mail's Air Mail service to ship goods to the United States, Canada, Australia and New Zealand. Shipping timeframes for these four countries are 6-7 business days.
Large Quantity & Special Orders
Orders containing 10 or more units of the same product may be treated as a large quantity or special order.
Due to the quantities involved, these products may need to be ordered specifically from our suppliers to fulfil your purchase. Please therefore allow up to an additional 10 working days for dispatch of large quantity orders.
Once a large quantity order has been placed with our supplier, we may be unable to amend or cancel the supplier order. Customers wishing to amend or cancel an order should therefore contact us as soon as possible.
Where applicable, any cancellation or return will be handled in accordance with your statutory consumer rights. Nothing within this policy affects your statutory rights, including your rights where goods are faulty, damaged or not as described.
For particularly large or unusual orders, our team may contact you before processing the order to confirm availability and the expected delivery timeframe
